KYNLO USER AGREEMENT (TERMS OF SERVICE)
1. Who We Are
Kynlo ("Kynlo," "we," "us") is a household concierge: it keeps your family’s schedules, tasks, meals, and routines in one calm place, writes you a daily letter, and — when you ask it to — acts on your word.
2. Accepting These Terms
Using Kynlo means agreeing to the terms below. We’ve kept them short and honest. By creating an account, using the Service, or connecting a third-party account, you agree to these Terms. If you do not agree, do not use the Service.
3. Eligibility and Family Accounts
You must be an adult (18 or older) to create an account. Kynlo is built for parents and guardians; children use it only through a family a parent manages. Parents or legal guardians may invite family members, including minors. If you invite a minor, you are responsible for their activity and permissions.
4. Accounts and Security
Keep your account information accurate, and your sign-in to yourself. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.
5. Your Content
You retain ownership of content you add. Your family’s content remains yours; you give us only the permission needed to store it, process it, and show it back to your family — nothing more. One exception applies, and only to what you choose to publish in Kynlo Local: see section 8.
6. Family Sharing
Content may be shared with family members based on roles and settings you choose.
7. Third-Party Services and Privacy
If you connect third-party services, you authorize Kynlo to access data as described in the Privacy Policy.
How we handle your data is covered by our privacy policy, which is part of these terms.
8. Acceptable Use and Community Standards
Don’t use Kynlo to break the law, to harass anyone, to send spam, or to probe, overload, or interfere with the service. We may suspend accounts that do. Do not misuse the Service, violate laws, or infringe on others’ rights.
Kynlo Local — the Village Post — is a public place you share with other families, and it is held to a stricter standard. We have zero tolerance for objectionable content and for abusive members. Do not post anything hateful, harassing, threatening, sexually explicit, violent, or discriminatory; anything that endangers or sexualizes a child; another family’s private information, including a child’s; or anything impersonating another person. Do not use Local to spam or to solicit. What you post to Local is public and can be read by anyone.
Everything written to Local is filtered before it is published. Slurs and threats are refused at the moment of posting and never appear; anything else the filter is unsure of is held back — saved, visible only to whoever wrote it, and read by a person before it can reach the Village. You are told plainly when that happens.
Report anything that doesn’t belong. Content reported by three or more people is hidden automatically, straight away, while a person reviews it. We aim to review every report within one business day, and we remove accounts that post objectionable content.
The report control is in the menu on the item itself — on any note, question, answer, list, place, or guide.
You can also block a member from that same menu. Their notes, questions, answers, and lists leave your Village, and yours leave theirs. Blocking hides people from each other; it is not deletion, and public pages stay public to anyone signed out. Blocks are reversible at any time under Settings → Blocked people.
Members who post objectionable content or abuse other members are removed from Kynlo Local; repeat or severe violations end the account. To reach a person about anything here, write hello@kynlo.life.
What you write stays yours. Your family’s notes, tasks, meals and lists belong to you. We don’t claim ownership of any of it.
The Village is the exception, and only because it’s public by design. When you post a note, question, answer or list there, you’re publishing it — so you give Kynlo permission to show it on kynlo.life, in the app, and to search engines, alongside the display name and photo on your Village profile. Delete the post and it comes down. Delete your account and your name and photo come off anything you left behind.
9. AI Features and Honest Limits
Kynlo’s judgment is powered by AI. It works hard to be right, and it is sometimes wrong. Automated suggestions may be inaccurate. Double-check anything consequential — dates, fees, deadlines — before you rely on it.
Kynlo is an organizer, not an advisor. Nothing it says is medical, legal, or financial advice. Decisions about your family are yours.
10. Subscriptions and Payment
- The core of Kynlo — including the daily letter — has a free tier. Paid plans add the concierge’s judgment and hands.
- Payments are processed by Stripe; we never see or store card numbers. Plans renew automatically until you cancel.
- You can cancel anytime from Settings. Cancellation takes effect at the end of the period you’ve already paid for; we don’t prorate refunds, but you keep what you paid for.
11. Text Messages
If you enable SMS, Kynlo will text you — the morning letter, questions, and confirmations. Message frequency varies; message and data rates may apply. Reply STOP at any time to end texts, or turn them off in Settings.
12. When the Concierge Acts for You
- Kynlo acts on your behalf only on your explicit word, only within limits you set, and every act is recorded in your Household Book where you can see it and stop it.
- Kynlo never holds your passwords for other services and never touches payment credentials at any store. The one credential we will hold is one you make for us on purpose: if you choose to run inquiries on your family’s own OpenAI account, we keep the API key you create there, encrypted, and use it only for your inquiries. A key like that is not a password — you mint it yourself, it signs you in nowhere, it reaches nothing but the OpenAI account you made it for, and you can revoke it at OpenAI or delete it in Settings whenever you like.
- You can turn off any of the concierge’s hands, at any time, with one word.
13. Termination and Leaving
You may stop using the Service at any time. We may suspend accounts for violations.
You can leave anytime, and you can take everything with you: write to hello@kynlo.life and your family’s data will be deleted, fully and promptly. One thing outlives the account, and only because you published it: anything you posted to Kynlo Local stays in the Village, with your name and photo taken off it — see section 8. Ask, and we’ll take specific Local posts down as well.
14. Disclaimers
The Service is provided "as is" and "as available." We work to keep it available and correct, but we can’t promise it will never be down or never make a mistake.
15. Limitation of Liability
To the extent permitted by law, Kynlo is not liable for indirect or consequential damages. To the fullest extent the law allows, our total liability to you is limited to what you’ve paid us in the twelve months before a claim.
16. Governing Law
These terms are governed by the laws of the Commonwealth of Pennsylvania, USA. If any part of them is found unenforceable, the rest still stands.
17. Changes
If we ever change these terms in a way that matters, this page changes first — and the date above with it. Continued use after updates means you accept revised Terms.
18. Contact
Questions belong at hello@kynlo.life.
The letter is free, forever — kynlo.life/letter.